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Frequently Asked Question's

  • Where and how can I dispose of my clothing/textile offcuts?
    If you are interested in getting your textile waste recycled please contact us by clicking here. Please note, we are based in Cape Town and solely operate within the City of Cape Town region. However, if you are based outside the Cape Town/Western Cape region and would still like to get your textile waste recycled, you are most welcome to send it to us at our Cape Town facility. Feel free to contact us for more information.
  • What fabric types can Rewoven recycle?
    Fabric types that we accept: All natural fibres including: All-natural fibers, cotton, polycotton, calico, fleece, denim, acrylic jersey and 100% polyester. A note on the recyclability of fabrics: The stretchier the material, the harder it is to shred. Synthetic fibres such as spandex, elastane and polyester blends with lycra are often not recyclable. If you are unsure whether the fabric types are recyclable, you are welcome to send us an email so that we can get samples of the fabrics from you that we can test for recyclability.
  • Do you collect clothing too?
    We do not collect clothing directly from consumers/households. However, we do collect from retailers/organisations with a minimum of 100 clothing items to be recycled. Please note that these items need to be of the correct fabric types, i.e: All-natural fibres including; 100% cotton and calico, fleece, polycotton, denim, 100% acrylic jersey and 100% polyester. Items should also be stored neatly and be kept dry so as to ensure recyclability.
  • Does Rewoven sell off-cut fabric or end of roll fabric and how can I purchase?
    Yes, we do sell various off-cut fabric and end of roll fabric. The off-cuts that we sell vary in size, colour, design and material composition. These off-cuts are ideal for designers/individuals who are interested in upcycling. Please note that we do not accept walk-in's without an appointment. Should you wish to purchase off-cut fabric or end-of-roll fabric, please click here to set up an appointment. Please click here to view our fabric price-list/catalogue.
  • How do I order recycled fabric?
    Click here to place an order. Please note that we only accept online orders for the recycled fabric. We do not accept walk-in’s or cash for recycled fabric purchases.
  • How much is the recycled fabric?
    Below 50 meters: R148.00 per meter Above 50 meters: R133.00 per meter Brand collaboration discount: This is for organisations that are interested in collaborating with Rewoven. Brand collaboration requests will be assessed on a case by case basis. Please email orders@rewovenco.com with the subject “Brand collaboration proposal: Insert brand name” and someone from our team will get back to you.
  • What is your Minimum Order Quantity (MOQ)?
    We understand that for many designers it is a struggle to source fabric locally, given that current minimum order quantities in the industry are so high. In our bid to make life easier for you, our minimum quantity order starts at 1 meter for our end-of-roll and recycled fabric offerings.
  • How do deliveries work?
    Please expect delivery within 7 - 14 working days. Local (within Cape Town) delivery fee: A) 0 - 30 kg's: Approximately R90.00 or B) Free collection at Rewoven warehouse: Friday's between 12h00 - 15h00. If you would like to book an appointment to see samples for free at Rewoven’s warehouse, please click here. National (outside of Cape Town) delivery fee: A) 0 - 25 kg's: Approximately R190.00 Please note that the exact delivery fee is subject to change. Delivery fee may also be different if you are not in a major city.
  • How do I order samples of the recycled fabric?
    Please note that our samples are 1 meter in length. We do not make samples less than 1 meter. Therefore, to order a sample, you should place a minimum order of 1 meter. If you are within the city of Cape Town, you are welcome to visit our factory on Friday's between 12h00 - 15h00 (CAT) to see samples of the fabric for free. If you would like to book an appointment to see samples for free at Rewoven’s warehouse, please click here.
  • What is your policy on returns, exchanges and refunds?"
    Please note that we do not accept fabric returns, exchange's or refunds after purchase.
  • Is the recycled fabric manufactured in South Africa?
    No, currently there is no manufacturing capacity in South Africa to create recycled fabric. We do however work closely with our manufacturer in India to provide you with quality 100% recycled fabric using Indian off-cut fabric. Transparency is very important to us. That is why we are working closely with a manufacturer with which we have full knowledge and confidence in their compliance with global fairtrade, health and safety standards. Our goal as Rewoven is to develop the manufacturing capacity for recycled fabric in South Africa, so that this fabric can be manufactured locally using South African textile waste. For any further questions on transparency, traceability and our impact, please click here.
  • How do you ensure that production is ethical?
    Transparency and traceability are extremely important to us, this is why we strongly advocate for ethical working conditions. We are happy to reveal that our manufacturer complies with local and international labour and trade laws. Our manufacturer has earned various certification from the Global Recycling Standard (GRS), Indian Green Building Council (IGBC), Fairtrade and STANDARD 100 by OEKO-TEX just to name a few. Meeting these standards is the first step in ensuring ethical and sustainable conditions of production throughout the value-chain. For any further questions on transparency, traceability and our impact, please click here.
  • Are there microplastics in your recycled fabric?
    Yes, there are micro-plastics in our recycled fabric. When you recycle textile waste, you weaken the fibre length, compromising the quality of those fibres. Therefore, recycled plastic fibres are used to reinforce the recycled cotton fibres to ensure better quality and durability of the fabric. We recommend using laundry bags (such as the Brabantia washing set available in South Africa) to reduce the release of micro-plastics. Scientifically approved micro-plastic preventing laundry bags such as the Guppyfriend are not yet available in South Africa. We are constantly doing research and product development work that seeks to replace polyester from our product. For any further questions on transparency, traceability and our impact, please click here.
  • Can I dye the fabric?
    Yes, our fabric is dyeable.
  • How can I visit the Rewoven factory?
    Please note that we do not accept walk-in’s and only accept appointment bookings. Visit our booking calender to book an appointment to view our facility and fabric offerings in person.
  • How do I see your pricelist / catalogue?
    Please find the prices alongside the procedure for placing orders and payments in our product catalogue by clicking here. In this pricelist, you will find all of our product offerings.
  • What is Future of Fashion?
    Future of Fashion is a sustainable fashion indaba dedicated to enabling collaborative knowledge-sharing that can help the development of a thriving, inclusive, ethical and future-fit local fashion industry. Please click here to find out more about the indaba.
  • Who can attend Future of Fashion?
    Anyone connected to and interested in the fashion industry: Manufacturers, retailers, designers, fashion institutions, fashion schools, fashion consumers, influencers and clothing industry policy-makers. Future of Fashion is completely free and is available to anyone interested in sustainable fashion. Please click here to find out more about the indaba.
  • When is Future of Fashion?
    The indaba occurs over two days in November annually. Please click here to find out more about the indaba.
  • When do tickets come out?
    Please click here to find out more about the indaba.
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